Support Desk & Operations Hub

Have an inquiry about routing logic, rail partner integrations, or technical dossier generation? Our engineering team responds within 24 hours.

Submit an Inquiry or Feedback

Registered Headquarters & Operations

Portalfeedbt Travel Technologies B.V.

Company Registration No.: KVK 84920193
VAT ID: NL863491022B01

Physical Office Address

Keizersgracht 482
1016 GD Amsterdam
The Netherlands

Direct Communication Channels

General Support: [email protected]
Data Privacy Desk: [email protected]
Rail Operator Integration: [email protected]

Live Operations Desk Response Time

Monday to Friday: 08:30 – 18:30 Central European Time (CET). Urgent itinerary validation requests are prioritized within 4 business hours.